Refund Policy

1. General Policy

Due to the nature of digital social media services, all sales are final once an order has been successfully placed and processed. However, we do offer refunds and credits under specific circumstances as outlined below.

2. Refund Eligibility

You may be eligible for a refund or account credit if:

• Your order was not started within 72 hours of placement.
• The service was marked as "completed" but no delivery was made.
• The service was discontinued before your order was fulfilled.
• Duplicate charges occurred during the funding process.

3. Non-Refundable Situations

Refunds will NOT be issued in the following cases:

• You provided an incorrect or private link.
• The social media platform removed the content or suspended your account.
• Natural "drops" in followers or engagement that occur after successful delivery.
• You changed your mind after the order was already in progress.
• Your account was private during the delivery attempt.

4. Refund Process

To request a refund, please contact our support team through the Telegram bot or email us at support@boostpilot.com with your order ID. All requests are reviewed within 24-48 hours. Approved refunds are typically issued as account credits.

5. Wallet Balances

Deposited funds in your account wallet are non-refundable to the original payment source. Once you fund your wallet, the balance can only be used to purchase services on the platform.